Trustees are working to ensure Claridge House, Lingfield, Surrey a sustainable financial future while retaining the very special atmosphere which people love and comment on when they come to us for rest, renewal and wellbeing. We are a strong team and looking for more trustees to join us. The skill sets we need (not all in one person!) are experience in hospitality management at a senior level, successful fundraising and HR. You will need to be open to the idea of healing and have a broad view of modern spirituality. If you are familiar with the Quaker way of life, that would be wonderful bonus. From the new year trustees will be meeting every two months, usually in the House and some of our work is done by email in between.
This is a voluntary position. See below for role description, background information and application form
Claridge House was bought in 1953 by a group of Quakers interested in healing. The Trust Deed of that time gave the purpose as “to provide a home of rest for persons who are under stress or in any condition in which a time of rest and recuperation would be beneficial and who would be thereby helped to attain renewed health and strength and being a Home which shall be conducted in accordance with the principles of the religious body or society called the Society of Friends but so that the benefits of the said home shall be afforded and enjoyed irrespective of the religious belief of the person received there…”.
Claridge House has operated as a registered charity ( no 228102) since 1953. We became a Charitable Incorporated Organisation (CIO no 1167155) in 2017. Our purpose remains much the same.
Our publicly stated core purpose and values are to:
We serve the above aims by offering a range of residential short courses of a therapeutic or healing nature, mainly at weekends and by offering weekday periods of individual or group retreats. More information on these may be found on our website.
Having identified a growing national need, we are in discussion with a carer placement agency about a joint venture offering short residential breaks to long term family carers.
Claridge House is a Victorian building with ten bedrooms. One of the two ground floor bedrooms is wheelchair accessible. A further two single wheelchair accessible bedrooms are located in an annexe to the rear of the house, making twelve bedrooms in all. There are two more rooms in the floor, formerly used as a staff flat, a manager’s flat with its own entrance, and a separate bungalow which is commercially let.
There is a Therapy Room on the first floor of the house where massages are offered to guests and non-residents alike. Another first floor room, with adjacent bathroom, is used to accommodate staff overnight when the occasion demands it. A separate flat with its own entrance to the rear of the house and a separate bungalow on a commercial let, constitute the rest of the property.
The only full time member of staff is the Manager. The remaining part time staff consists of Housekeeper, Marketing and Financial Assistants, Vegetarian Cooks and General Assistants. In addition a gardener and a maintenance man are contracted to work one day a week. Our Course Administrator is currently a voluntary post, and we have other volunteers supporting our work. Our Manager is supported by an unpaid board of Trustees, a proportion of whom are required to be associated with a Quaker meeting.
Our Manager is supported by an unpaid board of Trustees, a proportion of whom are required to be associated with a Quaker meeting.
Historically, the bed take up was deliberately kept low so as to maintain a peaceful atmosphere for retreats. This led to there being insufficient funds for upkeep and over the years the House deteriorated physically. Recent legacies and donations from supporters, earmarked for capital expenditure, enabled us to update the House with ensuite bedrooms and the Trustees decided to close the House for seven months from January 2016 for this work to be done.
During this period we implemented most of the interior recommendations of the accessibility survey we commissioned. We upgraded the kitchen and the small communal room known as the Quiet Room in which twice daily 15 minute quiet times take place. There is more work to be done internally and externally as finances permit.
As no suitable computerised commercial hospitality system was available, we installed a retreat based package which is being tuned to our needs.
We have a strong manager who has recruited a good team who are supportive of our vision and aims and are prepared to work flexibly to help us achieve them.
Although Quaker based and led, we rely on trading income, donations from our users and supporters and on project grants from grant making bodies, receiving no income from any other Quaker organisation.
The present trustees’ vision is to get Claridge House on a sustainable financial footing, while maintaining the peaceful atmosphere which guests love and frequently comment on.
We hope to achieve this by increasing bed take up while maintaining the peaceful atmosphere When appropriate, therefore, spare bed capacity is now put over to Bed & Breakfast guests. We are mindful that although this is not our core purpose, we offer B&B guests a peaceful stay in a unique and special place, and that some of them too may be in need of rest and renewal.
Our challenge is to manage the differing expectations of our retreatants, course participants and B&B guests. Appreciative comments from all may be found on Trip Advisor: https://www.tripadvisor.co.uk/Hotel_Review-g2234496-d1158140-Reviews-Claridge_House-Lingfield_Surrey_England.html#REVIEWS
We wish to continue to offer high quality vegetarian food, locally sourced when possible, and are working towards paying our staff the living wage.
After using professional consultants to determine the best way to market what we have to offer, we have recently recruited a part time Marketing Administrator to put their ideas into action.
If you are interested in joining us, and have the skills we are looking for, please complete the application and eligibility forms and send to Frances Crampton at firstname.lastname@example.org.
Co Clerks to the Trustees
Trustee Role description and person specification
You and your co-trustees must make sure that the charity is carrying out the purposes for which it is set up, and no other purpose. This means you should:
In addition to the above duties, Trustees should:
Trustee person specification
Please click here for application form and here for eligibility form.